we took the Via train to Montreal a couple weeks ago… this is what happened to my boyfriend’s bike when we checked our bikes in…
the report said that instead of putting the bike on the baggage car, they leaned it against the car and then backed into it with their baggage truck!
still trying to sort out compensation from them. and the whole purpose of our trip was ruined, as we went there to ride around. i hate to say it, but should have rented a car. you can’t trust others with your beloved bikes.
the fork and headset were damaged beyond repair. the frame is probably destroyed too, the seatstays are scraped and bent. the handlebars and stem were bent, brake lever snapped off. the cranks appear to be ok, but we’re not sure. the rear wheel seems to be the only thing that came out without damage, amazingly.